FAQ

Frequently Asked Questions

Do your products work for both dogs and cats?

Yes - the Calming Donut Bed, Auto Fountain, and Slicker Brush are designed for both cats and dogs. The Elevated Bowl Stand works best for small to medium-sized pets.

How long does shipping take?

We ship Canada-wide. Standard delivery takes 7-14 business days. You will receive a tracking number as soon as your order ships.

What is your return policy?

We offer a 30-day satisfaction guarantee. Contact us at support@thenoblepaw.com for a full refund or exchange.

Are your products safe for pets?

All products are made with pet-safe, non-toxic materials. The fountain uses 304 food-grade stainless steel.

Can I order a replacement filter for the fountain?

Yes - replacement filters are available in our store. We recommend replacing them every 2 to 4 weeks.